Terms and conditions

Shipping and Refunds

We do our best to ensure that your product arrives in perfect condition. Because our products are perishable we do not ship packages over weekends to avoid having them sitting in non-climate controlled facilities. No orders will be processed on Fridays and orders placed after 3pm will be processed the following day. Packages will be shipped with Signature Release so it is important to ensure that someone will be home to receive the product and to avoid the possibility of damage due to warm temperature exposure.

Delivery time & Costs

Local delivery Flat rate: $11.00 (Within the United States; Additional shipping fees apply to Hawaii, Alaska, and International orders).
Country delivery
Within Europe
Worldwide

We do not ship to PO Boxes.

The shipping address accuracy is extremely important, please double check that it is correct. York Confections LLC is not responsible for costs related to inaccuracy of the shipping address. If the product is returned to York Confections LLC, there will be a minimum $15 charge to you for the re-delivery of your returned product.

Refunds

No returns of perishable products will be accepted with the exception of prior written consent. If the product is flawed or an incorrect product was delivered, York Confections LLC will replace the item free of charge or return the amount paid by the purchaser. Proof of damage or nonconformity of the product must be sent in the form of a photograph within 48 hours of delivery